More and more people are cutting their cable cords and opting for streaming services like Philo instead. Not only is Philo more affordable than traditional cable, but it also offers premium channels like Discovery, MTV, and Nickelodeon. However, just like with traditional cable, there may come a time when you want to cancel your Philo subscription. The reasons could vary, but don’t worry. In this guide, we’ll walk you through the steps to cancel your Philo subscription quickly and painlessly.
Why Are You Cancelling Your Subscription?
The first thing to consider when cancelling your subscription is why you want to cancel it. Perhaps you simply do not use the service as much, or maybe your financial situation is changing. Whatever the reason, identifying it will help you decide whether you want to cancel or make changes to your subscription. Philo provides a budget-friendly way to watch TV, so it may be worth looking into the available options for downgrading your subscription or pausing it for a while.
Step 1: Log In to Your Account
The first step to cancelling your Philo subscription is to log in to your account. If you’re using Philo on your phone, you’ll find the app icon on the home screen or app drawer. Once you’ve opened the app, you can log in with your credentials. If you’re using Philo on your computer, the process is just as easy. Simply visit https://www.philo.com/sign-in to log in to your account.
Step 2: Go to Your Account Settings
After you’ve successfully logged in to your account, you’ll need to navigate to your account settings. You can do this by selecting the user icon in the top right corner of the screen and selecting “Account.” Once you’re on the account page, you’ll see a blue button that says “Cancel Subscription.”
Step 3: Confirm Your Cancellation
Once you’ve clicked the “Cancel Subscription” button, Philo will ask you to confirm your decision. This is an important step, as it means your subscription will no longer be active, and you won’t be charged any further. It’s essential to double-check that this is indeed what you want to do, as Philo will not issue refunds. If you choose to proceed with cancelling your subscription, Philo will send you an email confirmation.
Step 4: Follow Up with Philo
Once you’ve received your email confirmation, it’s important to follow up with Philo to ensure that your subscription has been cancelled successfully. You can do this by reaching out to Philo’s customer service team at support@philo.com. Once you’ve notified Philo of your decision to cancel your subscription, you should receive a confirmation email from them confirming that the process is complete.
Step 5: Uninstall the Philo App
After you’ve successfully cancelled your Philo subscription, it’s essential to uninstall the Philo app from your devices. This is an important step, as it will prevent you from accidentally signing back up for the service and being charged again. Additionally, uninstalling the app will clear up storage space on your devices, making room for other apps and files.
Can You Cancel Your Subscription Mid-Month?
Yes, you can cancel your Philo subscription mid-month. It is important to note that you will not receive a partial credit for the unused portion of the month. If you have any questions or issues with cancelling your subscription, you can get in touch with their Support Team directly from the website.
Refunds and Cancellations
Philo does not provide any partial refund on unused subscriptions as the service does not have a contract and can be canceled anytime. If you signed up through a third-party provider, you might have to contact them directly if you need assistance, particularly if you have been charged incorrectly.
What Happens When You Cancel Your Subscription?
When you cancel your Philo subscription, access to your account will end at the end of your current billing cycle. Once your subscription has been cancelled, you will no longer be able to access the services, but you will not lose any data saved to your account. If there are any outstanding balances on your account, they will still need to be paid.
How Do I Reactivate My Subscription?
If you change your mind and want to reactivate your subscription, log into your account page and click the “Reactivate” button. You will then be shown available subscription options, and you can choose the one that fits your budget.
Conclusion:
Cancelling your Philo subscription may sound like a daunting process, but it’s not. With the steps we’ve outlined above, you can cancel your subscription and move on from it quickly. Of course, if you’re having trouble with any part of the process, you can always reach out to Philo’s customer service team, and they’ll be happy to help you. We hope that this guide has been helpful to you and that you can use it to streamline your cord-cutting experience.
FAQ – How do i cancel my philo subscription?
1. How can I cancel my Philo subscription?
To cancel your Philo subscription, log in to your account on the Philo website or app, go to the ‘Account’ section, and click on ‘Cancel Subscription.’ Follow the on-screen prompts to complete the cancellation process.
2. Will I receive a refund if I cancel my Philo subscription?
Philo does not offer refunds for partial months or unused portions of your subscription. Once you cancel, you will still have access to Philo’s content until the end of your current billing cycle.
3. Can I cancel my Philo subscription from my mobile device or TV app?
Yes, you can cancel your Philo subscription through the app on your mobile device or TV. Just follow the same steps listed in question 1—navigate to the ‘Account’ section and select ‘Cancel Subscription.’
4. What happens to my saved content and preferences after canceling my Philo subscription?
Philo retains your saved content and preferences for a short period after you cancel your subscription. If you decide to resubscribe within that time frame, you can resume watching where you left off and keep your preferences intact.
5. Can I temporarily pause my Philo subscription instead of canceling it?
Philo does not currently offer an option to pause or suspend your subscription. To stop being billed, you must cancel your subscription. However, you can resubscribe at any time to regain access to Philo’s content and features.