OpenAI, the research organization behind the popular AI chatbot ChatGPT, has launched a new service for businesses that want to use ChatGPT in a secure and powerful way. The service, called ChatGPT Enterprise, promises to provide enterprise-grade security and privacy, as well as the most advanced version of ChatGPT yet.
What is ChatGPT?
ChatGPT is an AI-powered chatbot that interacts with users in a natural and conversational way. It can answer questions, summarize concepts, write essays, generate creative content, and more. It uses a large language model trained on a huge amount of text from the internet to create its responses.
ChatGPT was released to the public late last year and quickly went viral. According to OpenAI’s co-founder Sam Altman, ChatGPT crossed one million users in May 2023. It also attracted the attention of some prominent tech leaders, such as Box CEO Aaron Levie, who said on Twitter that ChatGPT “adjusts your thinking about computing”.
Why ChatGPT Enterprise?
While ChatGPT has been widely used by individuals and employees from various industries, some businesses have been reluctant to adopt it due to privacy and security concerns. For example, some business leaders were worried about employees sharing proprietary information with ChatGPT and having that data potentially exposed or leaked by the tool.
To address these concerns, OpenAI has developed ChatGPT Enterprise, a version of ChatGPT that is specifically designed for businesses. ChatGPT Enterprise offers the following features:
- Enterprise-grade security and privacy: ChatGPT Enterprise does not train on your business data or conversations, and its models do not learn from your usage. It also encrypts your data and provides audit logs and access controls.
- The most powerful version of ChatGPT yet: ChatGPT Enterprise uses the latest version of ChatGPT’s language model, which has more parameters and capabilities than the previous versions. It can handle longer and more complex inputs and outputs, as well as generate more diverse and relevant responses.
- Customization and integration: ChatGPT Enterprise allows you to customize the chatbot’s personality, tone, style, domain knowledge, and behavior to suit your organization’s needs and preferences. It also integrates with your existing tools and platforms, such as Slack, Salesforce, Gmail, etc.
Who are the early customers of ChatGPT Enterprise?
OpenAI has announced that some of the early customers of ChatGPT Enterprise include fintech startup Block, cosmetics giant Estee Lauder Companies, and professional services firm PwC. These companies are using ChatGPT Enterprise for various purposes, such as:
- Customer service: Block is using ChatGPT Enterprise to provide fast and friendly support to its customers who use its app to buy and sell cryptocurrencies.
- Marketing: Estee Lauder Companies is using ChatGPT Enterprise to create engaging and personalized content for its social media campaigns and newsletters.
- Consulting: PwC is using ChatGPT Enterprise to assist its consultants with research, analysis, presentation, and communication tasks.
How to get started with ChatGPT Enterprise?
ChatGPT Enterprise is available for purchase as of Monday, August 28th 2023. Interested businesses can contact OpenAI’s sales team for pricing details and a demo. OpenAI said in its blog post that it looks forward to sharing an even more detailed roadmap with prospective customers and continuing to evolve ChatGPT Enterprise based on their feedback.